We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Primary Function Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements Performs functional analysis, requirements, definition and application module configuration and testing. Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions Responsible for the identification of and resolution of gaps in the business processes. Involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation May be involved in the installation and tuning of modification, as well as archiving data. Generally this position has light programming skills in the appropriate language to develop necessary \"\"work arounds\"\"
Conducts business requirements reviews and independently formulates logical statements of business requirements
Configures moderately complex components based on functional requirements
Applies functional knowledge to the design and customization of workflow systems that provide seamless integration for client/server applications
Writes functional requirements, develops test plans, and works with production issues
Follows project and software development methodologies and processes and may assist in aligning the process with project needs
Career Level Characteristics
Demonstrates thorough understanding of the fundamental tools and concepts of one of the information technology Teams
Applies that understanding to make independent practical contributions to moderately complex IT work within a particular Mercy department or function
Operates under general supervision
Career Level Dimensions
Problem Solving / Resolution
Identifies and documents problems and notifies others as appropriate based on problem escalation procedures. Applies understanding of a primary professional SEGMENT to resolve most common problems/ issues/ opportunities
Has a deeper understanding of Mercy's business and the implications that each technology has on business results
Adapting = communicate specific subject matter to others through explanation, demonstration, testing, and reinforcement
Works with project manager to define tasks & create team work plans. May delegate work to others and monitor progress. Identifies issues affecting work progress and recommend solutions
Estimates effort to complete requirements for small, simpler projects
Customer Relationship Management
Accountable for addressing customer needs through individual action or with a \"\"warm handoff\"\"
Interacts independently with customer subject matter experts Qualifications: Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications:
Education: Bachelor's degree in related field, specialized training, or equivalent work experience Additional Requirements Knowledge of requirements management, diagramming, use case development Experience in process design, reengineering, and requirements documentation methodologies General understanding of Software Development Life Cycle Good communication skills, both verbal and written Experience in business writing
Experience: Two (2) years of relevant technical or business work experience We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a \"\"top 100 places to work.\"\" We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills. What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Transforming the Health of Our Communities.
Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 43 acute care and specialty (heart, children s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task