austintechnology | SalesForce Administrator in Las Vegas, NV

SalesForce Administrator

  • Switch
  • 6151 S Edmond St
  • Las Vegas, NV 89118
  • Full-Time





Join Switch
Switch designs, builds and operates the highest-rated data center ecosystems in the world. Switch (NYSE: SWCH), the technology infrastructure corporation headquartered in Las Vegas, Nevada is built on the intelligent and sustainable growth of the internet. Switch founder and CEO Rob Roy has developed more than 500 issued and pending patent claims covering data center designs that have manifested into the company s world-renowned data centers. Switch offers the world s only Tier 5 Platinum hyperscale data center ecosystems with its PRIME campuses located in Las Vegas and Tahoe Reno, Nevada; Grand Rapids, Michigan; and Atlanta, Georgia. The Switch PRIMES are the world s highest-rated hyperscale data center campus ecosystems with low latency to major U.S. markets and are located in the most cost-effective area of each North American zone based on power, connectivity, taxes, cost of living and lower risk of natural disaster. Switch is the recognized world leader in colocation design, development and mission critical operations.

SalesForce Administrator - Las Vegas, NV

General Purpose of the Position:
The Salesforce Administrator will design, build, and maintain Switch s Salesforce instance, continuously improving the sales organization s efficiency. As the steward of data quality and business processes, the ideal candidate will be detail-oriented, and fastidiously preserve metadata, configurations, and design rationales. The Salesforce Administrator must be gifted at maintaining schedules, while remaining flexible and prioritizing user support requests.

This role will work closely with Switch s application development team to maintain a variety of system integrations and coordinate custom application development. As a member of Data Center Services, the Salesforce Administrator will be expected to contribute their insight and expertise to support day-to-day sales operations and marketing with an eye toward driving more sales.

This position reports to the VP of Data Center Services, and will require the Salesforce Administrator to build strong cross-functional relationships with the VPs of Sales, Marketing, and Application Development.

Supervisory Responsibilities:
This position has no supervisory responsibilities.

Essential Duties and Responsibilities:

  • Maintains a strong and genuine sales focus at all times
  • Provides timely, enthusiastic support to users
  • Maintains system and data security enforcing least access privileges for users and records
  • Fixes data record issues and meticulously preserves backups and change request documentation
  • Develops and maintains reports and dashboards, testing regularly for data integrity
  • Examines SFDC logs for errors, reviews login history, and inspects setup audit to identify corrective steps and/or confirm change management documentation
  • Trains new and existing users on how to use database applications, and keep application users informed about system functionality and enhancements
  • Keeps abreast of new Salesforce features and functionality, and provide recommendations for process improvements
  • Supports seamless sales and other business process integrations within Salesforce and across external applications


Other Duties:

  • Performs all other duties/tasks and projects as assigned
  • Responsible for taking out trash and keeping desk & office clean


Required Job Skills:

  • Excellent oral and written communication skills
  • Excellent interpersonal skills with a demonstrated ability to work in a cross functional team environment
  • Excellence in gathering and documenting business requirements
  • Excellent attention to detail and complex problem solving capabilities
  • Strong understanding of the sales process
  • Flexible, adaptable and proactive
  • Passionate solving complex problems
  • Strategic, long-term thinker
  • Ability to work well under pressure of deadlines
  • Ability to maintain professionalism in a highly public/interactive environment
  • Detail oriented and highly organized


Computer Equipment and Software:
Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
Salesforce aficionado
Salesforce Community Cloud, Knowledge Base, and Einstein Analytics experience a plus
Pardot, Hubspot, Outreach or other relevant marketing automation experience a plus

Certification:
Salesforce Certified Administrator

Education:
Associate s or Bachelor s degree in IT or related field, preferred

Experience:
5 + years of Salesforce administration
Live sales and telephone sales experience a plus

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds.

If your position requires you to work in the field and/or warehouse, it is mandatory that you wear approved Personal Protective Equipment.

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A STRICT BACKGROUND INVESTIGATION AND DRUG TEST WILL BE REQUIRED OF ALL CANDIDATES IN ALL DEPARTMENTS.

Competitive salary commensurate with experience.

Benefits include comprehensive group health, dental and vision plans, long term disability and life insurance, 401(k) Plan with matching, FSA, paid vacations, paid holidays, company paid lunches and gym membership reimbursement.

To apply for this position, please visit our website:


Switch
7135 South Decatur Blvd.
Las Vegas, NV 89118



Switch is an equal opportunity employer.

Principals only please. Temporary or permanent placement recruiters, please don't contact this job poster. Please do not contact job poster about other services, products or commercial interests.


See job description.
Associated topics: business analysis, business intelligence, business systems, client, consult, customer, information technology consultant, marketing, sales, senior consultant




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